O Tensor was created for his company. This is everything you know and love about TeamViewer, plus a dedicated focus on organizations that require security, instantaneous scalability, and the ability to remotely manage a distributed group of devices.

In this blog, we will show you what Tensor maps for the table and why your company should opt for our version designed for TeamViewer companies.

#1 – 360º Security designed for your company

Remote support is a complicated proposition. With its ability to give and receive full access to machines in its environment, it can present complex security challenges.

Corporate clients require enterprise-grade security to protect their systems and data against ransomware, third-party access, breaches and vulnerabilities.

TeamViewer Remote starts with a solid foundation, offering end-to-end cryptography, our new remote session codes with one click, protection against fraud and much more. The Tensor goes even further, giving you full control over all input and output connections.

With Tensor you get:

Conditional access (only tensor): Protect your critical assets by controlling all connections with a dedicated conditional access router or “gatekeeper”, provisioned and maintained in your own private cloud using TeamViewer.

Unique logo (only tensioner): The Single Sign-On (SSO) of TeamViewer Tensor integrates with your existing identity providers, such as Google, Okta or Azure and user directories, offering a simplified and secure way to manage user access.

#2 – Broader support for all device types, form factors and operating system platforms

As a business, you can have many more types of devices to manage than just PCs or Macs – including OT equipment and embedded devices. Tensor offers support for a wide range of devices, including OT, IOT, Enterprise IT and conventional PC, Mac, iOS and Android devices – offering support across the entire value chain.

Also, to use TeamViewer you can also login in our web interface and get the same experience.

In a next version, we will add even more resources to support our device, so it is linked!

#3 – Fully integrated: Third-party platform and software integration

Most large companies use platforms to support their own team or other companies – from ITSM to UEM and CRM. To reduce time, we plan Tensor to be fully integrated with the most popular business services and solutions. It allows you to easily connect TeamViewer Tensor to existing systems. For example, it allows IT administrators to provide one-click support through ticket support platforms.

TeamViewer Tensor is linked to more than 20 most used corporate services, such as Zendesk, Salesforce, M365, Okta, Jira or JAMF.

#4 – Protect your company and stay compliant: total auditability

Whether internally or through official government bodies – the larger the company, the higher the mandatory compliance requirements. Any connection needs to be fully registered not only for regulatory purposes, but also to protect it from abusive claims – and will a support client try to process it with allegations that its equipment has damaged its systems?

TeamViewer Tensor provides 360º auditing and logging functionality, so you can track all activities carried out on any device. This helps protect you from abusive claims and makes your company more compatible. It provides logs of all your remote control sessions. All logs are accessible through our own TeamViewer API so that you can create dedicated messages around them.

#5 – Easy Administration Management

In a larger company, you can have several departments that need to use TeamViewer Tensor. Tensor allows you to define multiple administrators for your Tensor accounts, so you don't need to share your credentials throughout the company. Our Tensor Agent and Light Agent officials can get customized logins to better manage various IT departments.

#6 – Instant scalability

As your business grows, we are ready to grow with it. From traditional mobile devices and PCs to IoT devices.

Do you need more devices to support it? TeamViewer is sized for you, guaranteeing IT support and access, regardless of the number of devices, locations or types of work locations (non-local or remote).

A prime mass implementation (apart from the implementation of the MSI package) allows for easy implementation of TeamViewer, including specific policies for groups.

The pay-per-value licensing model makes it easy for customers to pay only for the services they need.

SOURCE: TeamViewer Blog

TeamViewer is part of Software.com.br, a leading company in technology solutions for the corporate world in Latin America. Through partnerships with the main market manufacturers, Software.com.br serves as consultancy in Digital Transformation, with specialized consultants in: Software Licensing, Cybersecurity, DevOps, Infrastructure and Data Analytics.

See more about TeamViewer on our site: Software.com.br