Managing a lucrative MSP is a challenge in a changing digital ecosystem. It is especially difficult when you want to expand your portfolio, for example, by establishing yourself as an authority in vulnerability management.

As people we know that security is important, but we want to prove it. With problems arising at each verification, reaching 100% for remediation is a chimera. Embora offering semi-doubtful vulnerability management would expand your customer base, and it's a tough sell.

Difficult, but not impossible, as this article will explain. If you want to sell your services, you will have to present your value proposition in real terms. There is a huge opportunity for growth if you can introduce an effective and high-value vulnerability management offering as a managed service. Here are some instructions on how to do this.  

The fundamentals of vulnerability management

Overseeing vulnerability management programs can be difficult. You have a certain number of people, and the hackers you face seem to have an infinite amount of time. According to Forbes, in 2021, the 37% of all organizations exposed to ransomware attacks includes a US$ recovery price of 1.85 million.

At the same time, there was a broad consensus that companies seemed quite unprepared to deal with these questions. Surprisingly, more than 40% small businesses do not have any form of cyber security plan and 85% two MSPs claim that ransomware was among the biggest threats their small business clients face.

A good rock management plan can save millions for your clients. The IT infrastructure and, by extension, network security is becoming more complex every day. Companies are increasingly adopting distributed and new technologies. As violations become more common, it is evident that you receive more requests for preventive measures. It is best for you to be ready to respond to demand. 

1. Build a team with vulnerability management skills

Having qualified and trained people on board is vital. Your people need to be able to change gears, adapt to new problems and recognize problems that others may ignore. They also need to evolve along with the American scenes. This means that you will need to allocate time and resources for training and business development if you want to stay ahead. Asking your team to improve your skills at your own time will not be enough.

Their management practices should also promote continuity. With a shortage of skills and a high turnover of personnel in the cyber security sector, I thought about instituting training programs that facilitate the integration of substitutes when members of the SAEM team.

This should help you to return to your daily work in simpler ways. Also, I thought about how you can automate day-to-day administrative tasks. This will not only improve the satisfaction of your workers at work, but will also free up your time to provide the security knowledge that your clients value.

2. Automate prioritization

A critical part of effective vulnerability management is the detection and prioritization of threats. By focusing on the most critical problems and the quests that represent the greatest challenges, it will become easier to provide realistic resources for your client's work.

To properly prioritize which issues must be addressed first, a good vulnerability assessment structure is essential. However, manual triage is delayed and subject to human error. A RankedRight investigation revealed that manual triage costs around £48,000 (or US$ 63,474) per team, on average, annually. As is so, diminui or tempo of response to incidents. Even though you are a project management master, there simply aren't enough hours in a day to take care of everything manually.

Automating the detection and prioritization of threats is a smarter alternative. Everything you need to do is define the rules and deixar the system to discover which functions comply with your criteria. You will gain time and freedom to strengthen other aspects of your operation: focus on incident response, manage training and promote client transparency to differentiate your business.  

3. Invest in higher systems

Having the tool kit right at your disposal allows you to provide solutions when necessary. Certify yourself that you have an accurate and complete vulnerability verification system, or use the one your client wants, and then add the tools and software that will allow you to adjust the verified data in the most rapid and efficient way possible.

A tool like Lansweeper cannot replace your vulnerability scanner, but it can provide valuable information about your technological heritage in relation to risks, potential vulnerabilities and EOL and EOS information. Additionally, the Lansweeper's best asset discovery offers an unparalleled depth of details, so you always have up-to-date asset data in your hands.

What will differentiate it from other managed service providers? Working on your differential is crucial to attracting customers. Or what will your services be worth in comparison with others? The automation that allows you to prioritize and triage vulnerabilities more quickly offers time and more work, which you will have to translate into value for the client. 

Provide better risk assessment with Lansweeper

Lansweeper helps you stay alert to any possible errors on your client's network so that you can improve your security controls, identify vulnerabilities and take action before they become a problem.

Lansweeper's unrivaled asset discovery offers complete visibility into any IT property. By running data on two IT assets against known vulnerabilities in the NIST data bank, it can provide a list of vulnerabilities that specifically threaten this IT environment.

Lansweeper's risk insights not only show all the vulnerabilities that are threatening the network, but also show the CVSS point, more details about the risks and the assets in the risk with its complete asset data. These information are essential to accelerate problem detection, incident response and patch management.

The discovery of assets must be part of the baseline for all recommended security policies, structures and practices. You cannot protect or you do not know what you have. Lansweeper offers a complete overview of your IT environment with incomparable details, including ready-to-use reports, so that you are always ready for the next audit or security certification.

Content originally posted in: Lansweeper Blog

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